Got questions?

Turnaround depends on your package. For social media content, you can expect your first batch within 5–7 business days after onboarding. Ongoing monthly content is typically delivered in weekly batches. Video projects may take 7–14 business days depending on complexity. We always agree on timelines upfront so there are no surprises.

We start with a discovery call to understand your business, audience, and goals. From there, we create a content strategy and mood board for your approval. Once approved, we begin production. The entire onboarding process takes about 3–5 business days.

Yes! Our Pro and Premium packages include full scheduling and posting on your behalf. For the Basic package, we deliver ready-to-post content with suggested captions and posting times, and you handle the publishing yourself.

Revision rounds depend on your package — Basic includes 1 round, Pro includes 2 rounds, and Premium includes unlimited revisions. Additional revision rounds can be purchased as an add-on for $50 each. We aim to nail your brand voice from the start, so major revisions are rarely needed.

You do — 100%. Once content is delivered and paid for, you have full ownership of all images, videos, graphics, and copy. You can use it anywhere: social media, website, ads, print materials, etc. We may request permission to use select pieces in our portfolio, but that's always optional.

Yes, there are no long-term contracts. We operate on a month-to-month basis. If you decide to cancel, simply let us know before the next billing cycle. We'll complete any work already in progress for the current month. We believe in earning your business every month.

We use AI as a creative tool — not a replacement for human creativity. AI helps us generate initial visual concepts, create variations of designs, enhance photos, generate b-roll footage, and speed up our postproduction workflow. Every piece of AI-generated content goes through our professional review and editing process to ensure it meets our quality standards and aligns with your brand.

Absolutely not. We use AI as a starting point and then apply professional postproduction techniques — color grading, custom typography, brand-specific styling, and manual refinement — to create content that feels authentic and unique to your brand. Our goal is content that looks premium and human, enhanced by AI efficiency.

We use a range of industry-leading AI tools for image generation, video creation, and postproduction enhancement. Our toolkit evolves constantly as new tools emerge. What matters is the result: high-quality, brand-aligned content delivered efficiently. We're tool-agnostic — we use whatever produces the best outcome for your project.