Find answers to the most common questions about our services, process,
pricing, and more.
Delivery & Process
Turnaround depends on the
project scope. For ongoing retainer projects, you can
expect your first batch within 5–7 business days after onboarding. Custom video projects may
take 7–14 business days depending on
complexity. We always agree on timelines upfront so there are no surprises.
We start with a discovery
call to understand your business, audience,
and goals. From there, we create a content strategy and mood board for your approval. Once
approved, we begin production. The entire onboarding process takes about 3–5 business days.
Our core focus is
producing the visual content itself. While we offer limited social media management as a support
service for our production retainers to ensure continuity, it's not our main offering. We
deliver ready-to-post, high-impact assets for your digital channels.
Revisions & Ownership
Every custom project or
regular retainer includes dedicated revision rounds to ensure the final piece aligns with your
commercial goals. Additional rounds can be provided if needed. We aim to nail your brand's
visual identity from the start, so major revisions are rarely necessary.
You do — 100%. Once
content is delivered and paid for, you have full
ownership of all images, videos, graphics, and copy. You can use it anywhere: social media,
website, ads, print materials, etc. We may request permission to use select pieces in our
portfolio, but that's always optional.
No, there are no rigid
long-term contracts. We operate on a per-project basis or month-to-month retainers. We adapt to
the real needs of each business, prioritizing clarity, visual impact, and commercial
functionality over forced commitments.
AI & Technology
We use AI as a creative
tool — not a replacement for human creativity.
AI helps us generate initial visual concepts, create variations of designs, enhance photos,
generate b-roll footage, and speed up our postproduction workflow. Every piece of AI-generated
content goes through our professional review and editing process to ensure it meets our quality
standards and aligns with your brand.
Absolutely not. We use AI
as a starting point and then apply
professional postproduction techniques — color grading, custom typography, brand-specific
styling, and manual refinement — to create content that feels authentic and unique to your
brand. Our goal is content that looks premium and human, enhanced by AI efficiency.
We use a range of
industry-leading AI tools for image generation, video
creation, and postproduction enhancement. Our toolkit evolves constantly as new tools emerge.
What matters is the result: high-quality, brand-aligned content delivered efficiently. We're
tool-agnostic — we use whatever produces the best outcome for your project.
Still have questions?
We're happy to chat. Reach out and we'll get back to you within 24
hours.